MANDT Training
Overview
The Mandt System Training focuses on building and maintaining healthy workplace relationships, emotional awareness, and effective communication strategies. It is developed particularly for professionals working in education, healthcare, and community support roles. The course highlights prevention, understanding behavior, and safer interactions.
This training promotes empathy, self-regulation, and respectful communication. It provides participants with effective tools to prevent conflict and create positive, supportive environments for staff and those they support.
Benefits of taking this course:
- Strengthen positive and respectful professional relationships
- Build emotional awareness and self‑regulation in challenging situations
- Enhance the ability to prevent and de‑escalate conflict safely
- Improve communication and decision‑making under pressure
- Promote safer, more supportive workplace environments
- Reduce stress and conflict for both staff and those they serve
- Support trauma‑informed and relationship‑based practices
Course content:
- Building and maintaining healthy relationships
- Interpersonal communication strategies
- Situational awareness and effective self-regulation skills
- Tactical decision-making models
- Trauma-informed services
- Positive behavior interventions and support
Change, Refund, and Return Policy:
- Learners may request one-time course rescheduling or transfer to another available session. The request must be made at least three (3) business days prior to course start date. Transfers are subject to seat availability.
- Full refunds will be provided if the request to cancel has been received more than a week (7 days) before the course start date or Western Workforce Skills Training Centre cancels or reschedules the course.
- No refund will be issued if a registered participant is late, absent, or cancelled within the day.
Duration
24 hours (3 days)
Course Fee
$245 + GST
Language
English
Class Location
Scott Road or Abbotsford; In-person only
Certificate
Valid for one (1) year.
Take the first step toward increasing your employability and meeting workplace requirements with recognized certification. Join our practical training and gain the skills employers across British Columbia value.
Frequently Asked Questions
A: The Mandt System is designed for workplaces where conflict, verbal aggression, or physical risk may arise. Although applicable across many industries, it is most used in healthcare, education, human services, and juvenile justice settings.
A: No prior training is needed. Participants must attend all three days and pass the written and physical skills demonstration at 100% to receive a certificate.
A: No. Mandt Training focuses on prevention, communication, emotional awareness, and relationship-building, not physical restraint.
A: Yes. Many organizations in education and care sectors value Mandt Training as part of professional development.